Refund & Returns Policy

30-Day Return Policy

We offer a 30-day return policy from the date of delivery. You have 30 days to request a return after receiving your item.

Return Requirements

To qualify for a return, items must meet the following conditions:

• Item must be unworn and unused
• Original tags must be attached
• Item must be in original packaging
• Must include original receipt or proof of purchase
• Item must be free from damage, stains, or odors

How to Initiate a Return

Starting a return is easy. Simply follow these steps:

• Contact Us: Email us at [email protected] with your order number and reason for return
• Return Authorization: We'll provide you with a return authorization number and shipping instructions
• Package Your Item: Securely package your item in its original packaging
• Ship Your Return: Send the package using the provided return label

Refund Process

Processing Time

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.

Refund Method

Refunds will be issued to the original payment method used for the purchase:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-14 business days

Note: The original shipping cost is non-refundable unless the return is due to our error (wrong item sent, defective product, etc.).

Exchanges

We currently offer exchanges for size and color variations only, subject to availability. To request an exchange:

• Contact us within 30 days of delivery
• Follow the same return process outlined above
• Specify your desired size/color in your email
• We'll confirm availability and provide exchange instructions

Exchange Shipping: We cover shipping costs for exchanges within the US when the original item is returned in acceptable condition.

Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons:

• Items worn outdoors or showing signs of wear
• Custom or personalized orders
• Sale items marked as "Final Sale"
• Items damaged by misuse or normal wear
• Items returned without original packaging or tags

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately. We will:

• Provide a full refund or replacement at no additional cost
• Cover all shipping costs for returns and replacements
• Expedite the resolution process

Please include photos of the defective or damaged item when contacting us to help expedite your claim.

International Returns

International customers can return items within 30 days of delivery. Please note:

• Customer is responsible for return shipping costs
• Items may be subject to customs duties upon return
• We recommend using tracked shipping for returns
• Refund processing may take 7-14 business days after receipt

Late or Missing Refunds

If you haven't received a refund within the expected timeframe:

• Check your bank account or credit card statement again
• Contact your bank or credit card company (processing may take time)
• Contact us at [email protected]